Legal
Privacy Policy
Last updated: 17 September 2026
This policy explains how EXSTRONIX TECHNOLOGIES PRIVATE LIMITED ("EXSTRONIX", "we", "us") collects, uses and protects personal information when you use exstronix.com or contact us through this website.
This document is provided as a starting template. It should be reviewed and adapted by qualified legal counsel for the jurisdictions in which EXSTRONIX operates before it is relied upon.
Information we collect
We collect information you provide directly to us, and limited technical information generated when you visit this website.
- Information you submit through our contact form: name, company, business email, phone number, country, service interest and the content of your message.
- Correspondence you send to us by email.
- Technical information such as browser type, device type, approximate location derived from IP address, referring pages and pages visited, where analytics are enabled.
How we use your information
We use the information we collect for the following purposes.
- To respond to your enquiry and communicate with you about the services you asked about.
- To provide, operate and improve our services and this website.
- To understand how the website is used, in aggregate, so we can improve its content and structure.
- To comply with legal, regulatory and contractual obligations.
Legal basis for processing
Where applicable data protection law requires a legal basis for processing, we rely on your consent (where you have given it), our legitimate interests in responding to enquiries and operating our business, the performance of a contract with you, and compliance with legal obligations.
Sharing your information
We do not sell personal information. We may share information with service providers who process it on our behalf — for example hosting, email delivery, analytics and customer relationship management providers — under contractual terms that require them to protect it.
We may disclose information where required by law, regulation or legal process, or to protect our rights, safety or property.
Data retention
We keep personal information for as long as it is needed for the purposes described in this policy, or for as long as required by applicable law. Enquiry records are retained for a reasonable period so that we can respond to and follow up on your request.
International transfers
EXSTRONIX is headquartered in Hyderabad, Telangana, India and works with clients in India and United States. Your information may be processed in a country other than the one you are located in. Where required, we put appropriate safeguards in place for such transfers.
Your rights
Depending on where you are located, you may have rights in relation to your personal information.
- To request access to the personal information we hold about you.
- To request correction of inaccurate or incomplete information.
- To request deletion of your personal information in certain circumstances.
- To object to or request restriction of certain processing.
- To withdraw consent where processing is based on consent.
Security
We apply technical and organisational measures intended to protect personal information against unauthorised access, loss or misuse. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Children
This website is intended for business use. We do not knowingly collect personal information from children.
Changes to this policy
We may update this policy from time to time. The date at the top of this page indicates when it was last revised. Material changes will be reflected on this page.
Contact us
If you have questions about this policy or wish to exercise your rights, contact us at hello@exstronix.com.